Reach us
Call the desk
No phone tree and no hold music. One specialist with a direct line. If metals aren't the right fit, we'll say that too.
Ask for a callback
Rather we call you? Pick a time that works for you and we'll call you inside that window. No obligation, and we won't chase you afterward.
We'll call as soon as possible.
No obligation. Asking is free.
Write to us
Questions, a competitor's quote to beat, or paperwork you'd like a second set of eyes on. Written answers within one business day.
contact@goldrockmetalexchange.com Replies come from a specialist, not an auto-responder. Selling or comparing? Photos of your metals or the competing quote help us answer precisely.Calls are answered live during office hours. Texts and written questions get replies within one business day.
Newport Beach, CA 92663 Open in Google Maps
A real office, on the map
2901 W. Coast Highway, Suite 310Newport Beach, CA 92663
Not a P.O. box and not a call center. A Newport Beach office you can look up, with reviews under our own name. Nearly everything is handled by phone and email; in-person meetings are available by appointment.
Map data from Google. Educational information only. Not investment, tax, or legal advice.
We'd love to hear from you
Talk to a real person about your metals.
No call center and no pressure. Just a family-run desk in Newport Beach ready to answer your questions and walk you through every step. Call us, or ask for a callback whenever it's convenient for you.
or get a written quote with the full cost to the dollar
We’d love to hear from you
Talk to a real person about your metals.
No call center and no pressure — just a family-run desk in Newport Beach ready to answer your questions and walk you through every step. Call us, or ask for a callback whenever it’s convenient for you.
BBB AccreditedA− rated business
5.0 on GoogleRead our reviews · Aug 2026
Reach us
Call the desk
No phone tree, no hold music marathon. One specialist with a direct line — and if metals aren’t the right fit, we’ll say that too.
Ask for a callback
Rather we call you? Pick a window that suits you and we’ll ring you inside it. No obligation, and we won’t chase you afterward.
We’ll call as soon as possible.
No obligation — asking is free.
Write to us
Questions, a competitor’s quote to beat, or paperwork you’d like a second set of eyes on — written answers within one business day.
contact@goldrockmetalexchange.com Replies come from a specialist, not an auto-responder. Selling or comparing? Photos of your metals or the competing quote help us answer precisely.Calls are answered live during office hours · texts and written questions get replies within one business day.
A real office, on the map
2901 W. Coast Highway, Suite 310Newport Beach, CA 92663
Not a P.O. box, not a call center — a Newport Beach office you can look up, with reviews under our own name. Nearly everything is handled by phone and email; in-person meetings are possible by appointment.
Map © Google. Educational information only — not investment, tax, or legal advice.
Who you’re actually calling
A family desk, not a call center.
GoldRock Metal Exchange is run by two brothers in Newport Beach. No celebrity spokesman, no commissioned sales floor, no script — when you call, you talk to a person whose name you’ll know by the second sentence.
We help people protect part of what they’ve built with physical gold and silver — delivered to their door or held in a Gold IRA. Whether you’re experienced or brand new to metals, you get the same thing: straight answers, in writing, before you spend a dollar. And if metals aren’t the right fit for you, we’ll say that too.
— Beau & Blake, GoldRock Metal Exchange
In writing — as promised
The standing offer
GoldRock Metal Exchange
What we put in writing — for anyone who asks
Extended to every caller and writer · Newport Beach, California
A written quote, to the dollar
Your price is the live metal spot plus a premium we disclose to the dollar on a written quote — nothing hidden, before you commit to anything.
One specialist, one direct line
No phone tree and no rotating sales floor. The person who quotes you is the person who answers when you call back.
Written answers within one business day
Questions in writing get answers in writing — prepared and signed by the specialist who handles your request, not an auto-reply.
Zero-liquidation-fee buyback
When you’re ready to sell, it’s one call — we buy back the metals we sold you with zero liquidation fee, at a live written buyback quote, for as long as you own the metal.
Educational information only — not investment, tax, or legal advice. Precious metals prices fluctuate and may lose value. Quotes are prepared individually, in writing, at the time of your request.
It prints clean on one page. Put it next to any competitor’s pitch.
No pressure, ever
What happens when you reach out
You reach out
Call, text, or send a message — whichever suits you. No account, no obligation, no cost to ask. Tell us what you’re weighing.
Takes a minuteA real person replies
Written answers within one business day, signed by the specialist who’ll handle your request — with the full cost disclosed to the dollar.
Within 1 business dayYou decide at your pace
Buy, wait, or walk away. The answers are yours either way — no countdown clocks, no daily follow-up calls.
Entirely your callEducational information only — not investment, tax, or legal advice.
Before you reach out
Questions people actually ask
Do I have to buy anything if I call or write?
No. There’s no obligation and no cost to ask. Plenty of people reach out just to understand their options or to have a competitor’s quote checked — and if precious metals aren’t the right fit for your situation, we’ll tell you that too.
How fast will I hear back?
During office hours (Mon–Fri, 7AM–5PM PT) a person answers the phone directly. Written questions get written answers within one business day — prepared and signed by the specialist who handles your request, not an auto-reply.
Will someone pressure me on the phone?
No. You’ll have one specialist with a direct line, not a rotating sales floor. You get answers you can read on your own time and decide at your own pace — no countdown clocks, no daily follow-up calls.
How are your prices set?
Your price is the live metal spot plus a premium we disclose to the dollar on a written quote — nothing hidden. For IRAs, any custodian and storage fees are set by the custodian and disclosed in writing before you fund anything.
Do you handle Gold IRAs, home delivery, or both?
Both. We coordinate Gold IRA rollovers from a 401(k), IRA, or TSP start to finish, and we ship physical gold and silver to your door — free, fully insured, signature required on delivery. Tell us which you’re weighing and we’ll send the right information.
Can I sell metals back to you later?
Yes. When you’re ready to sell, it’s one call — we buy back the metals we sold you with zero liquidation fee, at a live written buyback quote, for as long as you own the metal.
Still have a question? Ask a real person.
Call (888) 859-0978Educational information only — not investment, tax, or legal advice. IRA rollovers involve eligibility rules and potential tax consequences; consult your own advisors. “Penalty-free” refers to properly executed direct rollovers between qualified accounts. Precious metals prices fluctuate and may lose value.
Your question, your terms
Ask it now.
Type it exactly the way you’d say it. It goes straight to a specialist — and the answer comes back in writing.
No account, no obligation — written answers within one business day. Tip: ⌘/Ctrl + Enter sends it by email. Prefer voice? (888) 859-0978.
Written answers, signed
Or send it in writing
Tell us what you’re weighing. A specialist — not an inbox robot — replies with written answers within one business day. Faster by phone: (888) 859-0978.
Important SMS/Text Messaging Privacy Notice
GoldRock Metal Exchange takes SMS/text messaging privacy seriously.
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
GoldRock Metal Exchange does not sell, rent, share, trade, transfer, disclose, or otherwise provide mobile phone numbers, SMS consent, text messaging opt-in data, or text messaging originator opt-in data and consent to third parties or affiliates for marketing or promotional purposes.
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Mobile phone numbers and SMS consent information are used only to provide communications requested or authorized by the consumer, including account updates, appointment reminders, service-related messages, investor education, responses to inquiries, customer support, transaction-related communications, and promotional messages where permitted by consent.
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References in this Privacy Policy to sharing information with service providers, vendors, affiliates, business partners, advertising platforms, analytics providers, compliance vendors, legal advisors, transaction support providers, custodians, depositories, shipping providers, or other third parties do not include sharing mobile opt-in data, SMS consent, or text messaging originator opt-in data and consent for marketing or promotional purposes.
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Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or by contacting GoldRock Metal Exchange at (888) 859-0978.